APARTMENT MANAGEMENT

• Full-service accounting division that handles all financial transactions including an effective after-tenancy collection program.
• Correspondence with lenders to meet the loan requirements for annual reporting and loan servicing.
• Preparation of lender packages and financing consultation services to assist with construction, permanent, or secondary financing needs.
• Specialized financial packages available on request.

• Comprehensive market analysis to achieve maximum rents.
• Risk management, including in-depth real estate assessment and insurance review.
• Assisting owners and developers in matching tenant demand with optimal property design.
• Strategic marketing plans to minimize marketing costs and rent loss during new lease-ups or re-tenanting after rehabilitations or renovations.
• Valuation and proformas for investors to help determine the financial feasibility of a proposed
  property, or a potential purchase.
• Repositioning poorly performing assets and developing potential transactional strategies for
  investors.

• Proactive, in-house human resources division ensures effective staffing and job performance.
• Consistent leadership fosters motivation and provides ongoing support of onsite teams.
• Regular training programs on landlord tenant law, communication, diversity and government
  regulations promote a well educated, positive, team-oriented culture.

Under the direction of the Multifamily Maintenance Supervisor, our onsite technicians are there to service the property daily and provide excellent customer service to our residents. 

From grounds pick-ups to appliance repairs, our skilled technicians can do it all.

Our technicians are available for after-hours emergency calls, if the need arises.

• We are the only regional property management company to offer a full-time, in-house relocation
  division, specializing in connecting tenants to properties.
• Experienced marketing staff and leasing teams available to develop and execute marketing
  strategies.
• Multi-faceted, cost-effective marketing approach is established for each property and includes print media, marketing messages, retention programs and outreach efforts.

• Weekly site visits, property inspections and vacant-unit checks ensure the property performs
  at its maximum potential. 
• Property inspections include photo documentation and detailed action plans.
• Random quality assurance audits promote consistency and ensure the overall property plan is effective.

• Detailed budget templates and concession matrixes used as tools to maximize rents and control expenses.
• Timely financial statements are accompanied by a detailed narration.
• Available monthly client meetings with portfolio manager, accounting manager and designated
  corporate officer.

• ADA compliance and risk management.
• Capital projects manager available to identify and quantify deferred maintenance items, and
  for the coordination and management of capital improvement projects.
• Professional real estate tax appeal services.
• Professional management of insurance claims, including submitting all necessary paperwork, negotiating, and securing reimbursements in a timely manner.