MULTIFAMILY PROPERTY MANAGEMENT

Helping clients reach their financial goals for more than 30 years

Your Investment is Our Priority.

Rely on our experience.
Since 1985, we've been managing apartment communities of all sizes in Oregon and Washington. We're the Northwest's most experienced and trusted property managers.

Benefit from our knowledge.
We know that well-maintained and well-managed investments produce the highest return to our clients. We deliver on that knowledge every day.

We have the expertise, technology, and experienced staff to help you achieve the maximum return on your investment.

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WHAT MAKES US DIFFERENT?

place

We are locally owned, with a regional focus. We are experts in the Vancouver, Washington and Portland, Oregon markets.

building

We have a broad range of experience managing all types of properties - small to large, affordable to luxury.

hands

Our seasoned team of property management professionals provide unrivaled personal attention to our clients.

development

We have specialized experience in new construction and lease-ups.

OVERVIEW OF SERVICES

Our comprehensive services ensure excellence in every detail.

Accounting and Financial

  • Full-service accounting division that handles all financial transactions including an effective after-tenancy collection program.
  • Correspondence with lenders to meet the loan requirements for annual reporting and loan servicing.
  • Preparation of lender packages and financing consultation services to assist with construction, permanent, or secondary financing needs.
  • Specialized financial packages available on request.

Asset Management

  • Comprehensive market analysis to achieve maximum rents.
  • Risk management, including in-depth real estate assessment and insurance review.
  • Assisting owners and developers in matching tenant demand with optimal property design.
  • Strategic marketing plans to minimize marketing costs and rent loss during new lease-ups or re-tenanting after rehabilitations or renovations.
  • Valuation and proformas for investors to help determine the financial feasibility of a proposed
    property, or a potential purchase.
  • Repositioning poorly performing assets and developing potential transactional strategies for
    investors.

Human Resources and Staffing

  • Proactive, in-house human resources division ensures effective staffing and job performance.
  • Consistent leadership fosters motivation and provides ongoing support of onsite teams.
  • Regular training programs on landlord tenant law, communication, diversity and government
    regulations promote a well educated, positive, team-oriented culture.

Onsite Property Managers

Onsite Maintenance Team

Under the direction of the Multifamily Maintenance Supervisor, our onsite technicians are there to service the property daily and provide excellent customer service to our residents. 

From grounds pick-ups to appliance repairs, our skilled technicians can do it all.

Our technicians are available for after-hours emergency calls, if the need arises.

Marketing

  • We are the only regional property management company to offer a full-time, in-house relocation
    division, specializing in connecting tenants to properties.
  • Experienced marketing staff and leasing teams available to develop and execute marketing
    strategies.
  • Multi-faceted, cost-effective marketing approach is established for each property and includes print media, marketing messages, retention programs and outreach efforts.

Operations

  • Weekly site visits, property inspections and vacant-unit checks ensure the property performs
    at its maximum potential. 
  • Property inspections include photo documentation and detailed action plans.
  • Random quality assurance audits promote consistency and ensure the overall property plan is effective.

Planning and Reporting

  • Detailed budget templates and concession matrixes used as tools to maximize rents and control expenses.
  • Timely financial statements are accompanied by a detailed narration.
  • Available monthly client meetings with portfolio manager, accounting manager and designated
    corporate officer.

Professional Services and Administration

  • ADA compliance and risk management.
  • Capital projects manager available to identify and quantify deferred maintenance items, and
    for the coordination and management of capital improvement projects.
  • Professional real estate tax appeal services.
  • Professional management of insurance claims, including submitting all necessary paperwork, negotiating, and securing reimbursements in a timely manner.

Are you considering a change of management companies?

We know it's overwhelming. But don't worry, we make the process painless!

TESTIMONIALS

We strive for customer service that goes above and beyond the norm. We appreciate the feedback we receive from owners of properties we manage. Here's what a few of our clients have to say about their experience with TMG.

Since September of 2012, The Management Group has managed 60 units for my family we own at the One Lake Place condominium community located in Vancouver, WA. Over that time, their dedication and professionalism helped to increase revenue well over 35%, and it continues to increase. They are able to achieve such stellar results by providing superior customer service and following-through with the smallest of details.
Their staff has an excellent understanding of budgets and financial statements. They maintain outstanding expense control, while at the same time meticulously maintaining the community to the high standards set by both my family and The Management Group.

One of the best attributes of TMG is their site staff’s ability to connect with residents. It starts at the moment of first contact - be it a phone call, email or a drive by rental inquiry, and continues building through the move-in process and throughout a resident’s residency. They always go the extra mile to ensure our residents are happy and well taken care of.

Needless to say, we are pleased to have a management company of TMG’s caliber at the helm of our units at OLP. They represent our industry in the utmost professional manner. I wholeheartedly recommend them from both an ownership and landlord perspective.

~Todd L., CPM, CCIM

TMG has managed our apartment rental property for over 20 years. Their expertise in all aspects of this business has been invaluable. They are always a pleasure to work with, whether it involves solving current issues or planning for the long haul.

~Stan P.

We have been working with The Management Group for about 17 years now and my father since the 1980s. They have been nothing but professional and knowledgeable in all our dealings. We very much appreciate what they have brought to the table in our business. As we look to grow and improve our business I can not imagine them not being part of our team.

~Robert O.

We work with many of the Property Managers at The Management Group and find them to be very knowledgeable and thorough. They are a great company to work with! Strongly recommended!

~Andy B.

CONTACT

apartment management

Mark Micheaels
Vice President of Property Management

Call or email Mark to see how a partnership with TMG can improve your bottom line.

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