Non-refundable fees are legal in the state of Washington, but not in Oregon. Non-refundable fees are processing fees, or administrative fees that TMG collects during the holding process of a unit or when processing security deposits for pets. These are amounts that will not be refunded to you when you move out.
If an applicant is not fully approved per our rental criteria, but has paid deposits and non-refundable fees, all amounts would be refundable. If an applicant is fully approved per our rental criteria, but changes their mind for any reason, the deposits and non-refundable fees are not refundable.