TESTIMONIALS
Don't just take our word for it. See what our clients have to say!
Since 1985, we’ve worked with thousands of investors and residents who love us and our services. We think you'll agree that TMG is the best property management company in Oregon and Washington.
I rented with TMG from January 2021 to March 2023, I didn't realize how amazing they are until I rented recently from another property management company. I will be going back to TMG when my lease is up, they were kind, easy to work with, fixed things in a timely manner when the issues arrived. I couldn't have ever had a better landlord. Thank you to all of the employees including maintenance & rental office.
Katie H.
Shodel W.
Sean N.
Maritza M.
Cynthia G.
Randi A.
Hasan O.
Since September of 2012 The Management Group has managed 60 units for my family we own at the One Lake Place condominium community located in Vancouver, WA. Over that time their dedication and professionalism helped to increase revenue well over 35% and it continues to increase. They are able to achieve such stellar results by providing superior customer service and following through with the smallest of details. Their staff has excellent understanding of budgets and financial statements. They maintain outstanding expense control while at the same time meticulously maintaining the community to the high standards set by both my family and The Management Group.
One of the best attributes of TMG is their site staffs ability to connect with residents. It starts at the moment of first contact be it a phone call, email or a drive by rental inquiry and continues building through the move in process and throughout a resident's residency. They always go the extra mile to ensure our residents are happy and well taken care of.
Needless to say we are pleased to have a management company of TMG’s caliber at the helm of our units at OLP. They represent our industry in the utmost professional manner. I wholeheartedly recommend them from both an ownership and landlord perspective.
Todd Locker, CPM, CCIM
TMG is a great property management company. Katie is such an amazing person. She is compassionate and has a huge heart. Katie was very helpful and did all that she could to make certain that we were able to get into the home we wanted. I really appreciate TMG!
Crystal W.
We are so pleased with our new rental. Destinie at TMG is so quick to deal with HUD, and any little problems that have come up. Maintenance requests to Julie were taken care of so quickly. I love being able to text them. Strict credit policy insures serious tenants! So far excellent service!!
Kay K.
John P.
We want you to know that one of the best features of this home is you!!! You have been very kind and accommodating towards us. We really appreciate your professionalism and service.
Brad, Kathleen, and Pearl
Jasur Hanbaba
I especially appreciate the kind and professional treatment I receive from Ellen in Accounting, and also Jorge as my manager.
Thank you everyone at TMG! It's been great for 21 years! Keep it up!
John I.
D.M.
Michael G.
Hasan O.
Arlys B.
I was completely impressed with Chris O.'s customer service. He does such an amazing job handling customer service issues. His positive attitude and willingness to go the extra mile is definitely noticed and greatly appreciated. His customer service is definitely second to none. Every time I communicate with Chris O. he brightens my day and the service is always exceptional. I highly recommend this company based on my interactions with Chris O. and his 5-star vip customer service.
Terri J.
We dealt mainly with Katie and Michael. Both of them were absolutely fabulous. They helped us all through our trip calmed all our nerves as we were moving from Illinois and doing everything online. Never been treated better. They are fantastic. Can’t say enough good about them and TMG , and when we got to the house, it was spotless, clean and beautiful. We thank them so very very very much and recommend them very highly.
David P.
Grace L.
Tony E.
Justin S.
Stan O.
Dan H.
Alicia B.
Michelle K.
Jason H.
We had a great experience working with TMG to find a new home for our family. Their response time was very quick and the customer service was excellent! It was a very easy process. We worked with Katie and she was so helpful every step of the way. Her hard work to help us through the entire process was not only noticed but much appreciated. She answered all of our questions in great detail, offered the best customer service we've ever received from a propery management company, and was easy to get ahold of for questions and concerns. Would highly recommend!
Kaleisha M.
Shawn has been an amazing Maintenance Technician. He came to our place on 10/27 to reverse the door to the laundry room so it would swing out. We couldn't close it before because the door opened into the room and washer is so big it wouldn't close. He took the time to make sure the door was level and closed correctly.He came back on 10/31 to sand, paint the inside of the door frame and rehang the door. It looks fabulous. Thank you Shawn for taking the time to make sure our home looks exactly how we want it to!
Kim R.
Michael B.
I can't express how much this management company cares about their clients. I have had a few issues as a tenet and when I expressed issues to the person managing my property, they fixed everything as soon as they could.
I had this awful issue of not being able to get cable put in. The cable company refused to do it without proper wording. TMG's Sergio reached out to the cable company and made sure that we were all good. But unfortunately, communication between the cable technicians stopped them from being able to do the work. I was so angry I called TMG to blame them for all my problems. I wasn't polite. I was aggressive and frustrated. I was not treated with aggression back like many other property management companies may have. I was treated with empathy. And with answers and solutions.
I can say with 100% confidence that if you have issues and communicate them clearly to any of the people within this company, they will figure it out for you. They will do whatever they can from their office. If you call and are not satisfied with the issue, just call again. These people are there to help you. Explain the situation, be patient. Shout out to Megan who managed every issue I had. Employees like her are why I continue to rent through them.Â