TMG is an equal housing opportunity landlord. For us to accurately process a multiple-party application, please notify us of the names of all associated applicants (including married couples). Online Application Fees for all properties are $50/adult. Paper Application Fees for all properties are $55/adult.
Your application will be processed as quickly as possible. The Deposit Approval decision can be made in as little as 24 hours and approximately 24-48 hours to be Fully Approved; however, that is dependent on the receipt of the necessary information from those involved in the process, including yourself. Deposit Approval may depend on the individual screening report. All timelines are subject to current application volume. Submitting a rental application DOES NOT hold a property nor guarantee approval for residency. For a detailed explanation of our Rental Criteria, please continue reading.
SINGLE FAMILY & SMALL COMMUNITY
Additional deposits, when applicable, will be assessed according to each individual’s credit screening report. All resulting deposits will be owed for the entire party, for applications run through the Corporate Office for a Single Family or Small Community Rental Program property.
Rental Criteria A Sliding Scale
2 or less=Approved with original security deposit & fees. 3=Additional Security Deposit of 25% of one month’s rent. 4=Additional Security Deposit of 50% of one month’s rent. 5=Additional Security Deposit of 100% of one month’s rent. 6 or more=Application is denied.
Rental Criteria B Sliding Scale
2 or less=Approved with original security deposit & fees. 3.5=Additional Security Deposit of 15% of one month’s rent. 4-4.5=Additional Security Deposit of 30% of one month’s rent. 5=Additional Security Deposit of 100% of one month’s rent. 6 or more=Application is denied.
Additional deposits, when applicable, will be assessed according to the highest risk score of the party for applications run through the Onsite Leasing Office.
Onsite Managed Sliding Scale
3.5 or less=Approved with original security deposit & fees. 4-5.5=Additional Security Deposit of $200. 6-6.5=Additional Security Deposit of $400. 7 or more=Application is denied.
SINGLE FAMILY & SMALL COMMUNITY
Rental Criteria A
Minimum Credit Score: 649 or below is an auto denial. For all corporate-managed homes listed at $1,800 a month or greater.
Rental Criteria B
Minimum Credit Score: 549 or below is an auto denial. For all corporate-managed homes listed at $1,799 a month or less.
Under 549=6 points (auto denial),550-649=3.5 points, 650+=0 points, No score=3.5 points
No Minimum Credit Score.
Under 500=6 points, 500 649=3.5 points, 650+=0 points, No score=3.5 points
SINGLE FAMILY & SMALL COMMUNITY
Any non-medical, non-education (60 days past due or greater), collections, charge-offs, and/or repossessions in the amount of $500+ would be considered Negative Credit. An established credit score with two positive credit lines is favorable. Negative Credit will result in an Additional Security Deposit with the following guidelines:
- 5 or more Collection Accounts = 6 points (auto-denial)
- 4 Collection Accounts=4 points
- 2-3 Collections Accounts or No Score=3 points
- 0-1 Collections Accounts=0 points
If bankruptcy is present but discharged or dismissed, +1 point each.
If No Score or more information is needed, full approval may be required to accept your Deposit to Hold.
All married persons, domestic partners, and/or persons in meretricious relationships can combine their gross income to meet 3 times the monthly rent amount. Roommates are required to each make 3 times the rent amount in their gross monthly income unless they can provide rental references showing the roommates have lived together for at least one year (12 months) and have paid rent on time at that property during the duration of their residency, in which case the income requirement will be at 3 times the rent price in gross monthly income for the application party. Applicants at small communities and managed sites may combine their gross income to meet 2.5 to 3 times the rent amount (depending on site requirements).
Please provide your most recent paycheck stub (more than 1 must be provided, upon request). Any other income (i.e., retirement income, child or spousal support, self-employment, disability, or Social Security) that you are using to qualify will require 90 days’ worth of bank statements, showing monthly deposits that meet the 3 times the rent requirement (or 3 times each for roommates).
Alternatively, you may show 90 days’ worth of bank statements, showing a balance equal to 3 times the rent (3 times for each roommate), times the term of the lease. If an applicant does not meet the income guidelines, an immediate family member or guardian may be a co-signer if they prove a credit score of 700 or higher, 5 times the rent in monthly income, and accrue 0 points on the approval scale. The co-signer must pass the credit, income, and residential history background check. More than one co-signer is acceptable.
Please note there are different income requirements for our properties for ages 55 and over. Please review the Rental Criteria for 55+ Properties.
We will check for a minimum of 12 months’ rental or mortgage history from within the past three years (your name must have been on a legally binding lease or loan from a non-relative or associated individual). We reserve the right to consider references that may exceed that time frame. Any instance where a reference of at least 12months (can be a combination of multiple references) cannot be obtained, a deposit equal to one month’s rent will be required, in addition to normal security deposits. Negative current or past reference items will incur 1 (one) point each.
Conviction of any crime that is of a nature that would adversely affect the property of the landlord or a tenant or the health, safety, or right of peaceful enjoyment of the premises of residents, the landlord or the landlord’s agent will be taken into consideration. Owner/Agent will not consider a previous arrest that did not result in a Conviction or expunged records.
A single conviction for any of the following will be grounds for denial of the Rental Application:
- Felonies involving murder, manslaughter, arson, rape, kidnapping, child sex crimes, or manufacturing or distribution of a controlled substance.
- Felonies not listed above involving: drug-related crime, person crime, sex offense, a crime involving financial fraud, including identity theft and forgery, or any other crime if the conduct for which applicant was convicted or is charged is of a nature that would adversely affect the property of the landlord or a tenant or the health, safety or right of peaceful enjoyment of the premises of the residents, the landlord or the landlord’s agent, where the date of disposition has occurred in the last 7 years.
- Misdemeanors involving drug-related crimes, person crimes, sex offenses, domestic violence, violation of a restraining order, stalking, weapons, criminal impersonation, possession of burglary tools, financial fraud crimes, where the date of disposition has occurred in the last 5 years.
- Misdemeanors not listed above-involving theft, criminal trespass, criminal mischief, property crimes, or any other crime if the conduct for which applicant was convicted or is charged is of a nature that would adversely affect the property of the landlord or a tenant or the health, safety or right of peaceful enjoyment of the premises of the residents, the landlord or the landlord’s agent, where the date of disposition has occurred in the last 3 years.
If an applicant has a conviction in their past which would disqualify them under these criminal conviction criteria and desires to submit additional information to Owner/Agent along with the application, so Owner/Agent can engage in an individualized assessment upon receipt of the results of the public records search and before a denial, an applicant should do so. Otherwise, the applicant may request a review process after denial.
Owner/Agent will engage in an individualized assessment of the applicant’s convictions if an applicant has satisfied all other criteria and applicant has submitted supporting documentation before the public records search, or applicant is denied based on failure to satisfy these criminal criteria and has submitted a written request along with supporting documentation.
Supporting documentation may include:
- Letter from parole or probation office
- Letter from a caseworker, therapist, counselor, etc.
- Certifications of treatments/rehab programs
- Letter from employer, teacher, etc.
- Certification of training completed
- Proof of employment
- Statement of the applicant
The Owner/Agent will consider relevant individualized evidence of mitigating factors, which may include: the facts or circumstances surrounding the criminal conduct; the age of the convicted person at the time of the conduct; time since the criminal conduct; time since release from incarceration or completion of parole; evidence that the individual has maintained a good tenant history before and/or after the conviction or conduct; and evidence of rehabilitation efforts. Owner/Agent may request additional information and may consider whether there have been multiple Convictions as part of this process. Owner/Agent will notify the applicant of the results of Owner/Agent’s review within a reasonable time after receipt of all required information.
- A current, non-discharged bankruptcy action
- Falsified information
- Eviction less than 5 years (and not included in a bankruptcy)
- Housing-related debt
- A rental reference that would not re-rent for documented reasons
- Conviction of any crime that requires lifetime registration as a sex offender
If one roommate qualifies, and one does not (too many points), the primary roommate (who completely qualifies) may lease the property with the non-qualifying roommate listed as a conditional roommate, and subject to a security deposit equal to one month’s rent, in addition to normal security deposits, with the stipulation that if the qualified roommate moved, the conditional roommate would have to re-qualify on their own, find another qualified roommate, or vacate the property. This does not allow for a roommate that has any of the Immediate Disqualifications or does not pass the criminal conviction criteria.
If you have a pet, please make sure you have chosen a home or apartment that will allow a pet, and that your pet is of a qualified breed and size. An additional pet security deposit, pet non-refundable fee, and pet rent, typically per pet, may be due. Typically, two pets of up to 35 lbs. full-grown are allowed. Please note, not all properties will allow a pet and you should look carefully before choosing your home.
No property will allow any dog of a perceived vicious breed (or a mixture thereof); e.g.:
- Pit Bull or American Staffordshire Terrier
- Bull Terrier
- German shepherd, etc.
Please see our Pet Policy.
Upon move-in, and through the duration of the tenancy, all tenants must provide proof of renters insurance, which includes a minimum of $100,000 legal liability for damage to the landlord’s property, with Owner/Agent named as additional insured (Washington) or interested party (Oregon). The tenant may purchase required insurance from an insurance agent of their choice. If proof of renter's insurance is not provided, the household will be enrolled in Landlord Liability Insurance coverage and be charged automatically at the beginning of each month.
For more information, visit our page about Renters Insurance.
If you are denied, you may contact AppFolio to request a copy of the tenant screening report that was prepared for TMG. AppFolio will not be able to provide the reason for your denial.
- To request a copy of the tenant screening report, please contact AppFolio at (866) 648-1536
- If it is credit-related, contact the credit reporting agency listed in the denial letter to:
- Identify who is reporting negative information about you
- Request a correction if the information being reported is incorrect
If you feel your application was still denied unfairly after providing updates to the documentation listed above, please email your request for a review to firstname.lastname@example.org or mail to:
TMG Property Management Services NW
7710 NE Vancouver Mall Dr. Ste B
Vancouver, WA 98662
We will review and respond to your denial appeal within 10 business days.
The tenant screening may consist of but is not limited to the following: credit, criminal, eviction, public records, current, and former landlord references, verification of income, other sources, and screening reports obtained through an authorized reporting agency:
50 Castilian Dr.
Santa Barbara, CA 93117
Toll-free: 866.648.1536 (Option 4 for Consumer Relations)
Pacific Screening Inc.
P.O. Box 25582
Portland, OR 97298
You may request a free credit report within 60 days of adverse action/denial. You have the right to dispute any or all information. TMG will not accept a comprehensive reusable tenant screening report, obtained by the applicant. Applicant’s Deposit Approval status may be dependent upon favorable credit screening results. TMG complies with all Fair Housing laws, including those regarding reasonable accommodation.
If your account is in good standing and you are thinking of transferring to another TMG property – ask about the TMG Transfer Policy. If you have questions, please ask – we are here to help you qualify!